Tag Archives: comcast

Another Speed Test

September 3, 2007

Did another speed test today. So I guess I effectively have approximately a 16Mbit/1Mbit Down/Up line. Horray me!

321-Call-Log lets me record bad support calls

July 2, 2007

I’ve recently been interested in recording correspondence with customer support (with their knowledge of course), and I found 321-CALL-LOG today. I tried it out, and loved it. I highly recommend it. Just make sure to tell the other part you’re logging the call.

Comcast gives me 16MBit Cable for $70 per month!

June 29, 2007

user Erik has entered room analyst Kurtis.6759 has entered room Kurtis.6759> Hello Erik, Thank you for contacting Comcast Live Chat Support. My name is Kurtis.6759. Please give me one moment to review your information. Erik>hi Kurtis.6759> I would be happy to assist you with that. Kurtis.6759> One moment while I access your account information please. Erik> do i have a bandwidth cap? Kurtis.6759> No. Erik> also, is my connection 8mbits as advertised? Erik> because i can only achieve 4mbits in [...]